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Ironclad Plumbing – Privacy Policy

 

Last Updated: February 2026

Ironclad Plumbing, LLC (“Ironclad,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and related communications.

 

1. INFORMATION We COLLECT

We may collect the following types of information:

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a. Personal Information (Provided by You)

  • Name

  • Phone number

  • Email address

  • Service address

  • Details related to service requests, estimates, or appointments

 

This information is collected when you:

  • Submit a contact or request form

  • Call, text, or email us

  • Schedule service online

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b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

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This data is used for website functionality, analytics, and improvement.

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2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Respond to inquiries and service requests

  • Schedule, perform, and manage plumbing services

  • Communicate appointment confirmations and updates

  • Improve website performance and customer experience

  • Maintain internal records

 

We do not sell, rent, or trade your personal information.

 

3. TEXT MESSAGING & PHONE COMMUNICATIONS

If you provide your phone number, you consent to receive calls or text messages related to:

  • Scheduling

  • Service updates

  • Estimates or invoices

 

Message and data rates may apply. You may opt out of text communications at any time by replying STOP.

 

4. SHARING OF INFORMATION

We may share limited information only when necessary with:

  • Internal staff and licensed subcontractors involved in your service

  • Software providers used for scheduling, invoicing, and communication

  • Legal or regulatory authorities if required by law

 

All third parties are expected to maintain confidentiality.

 

5. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we use industry-standard safeguards appropriate for a service business of our size.

 

6. COOKIES & ANALYTICS

Our website may use cookies or similar technologies to:

  • Analyze traffic and usage

  • Improve website functionality

 

You may disable cookies through your browser settings if desired.

 

7. THIRD-PARTY LINKS

Our website may contain links to third-party sites (such as Google Maps or review platforms). We are not responsible for the privacy practices or content of those sites.

 

8. CHILDREN'S PRIVACY

Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

 

9. YOUR CHOICES

You may request to:

  • Review or update your personal information

  • Opt out of non-essential communications

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Requests can be made using the contact information below.

 

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

 

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or how your information is handled, contact:

Ironclad Plumbing, LLC

Ellijay, Georgia

info@thatsironclad.com

762-722-2523

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